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Have you used Lyn-An before? If so when and how many times?
What was the name of the driver? Unknown Adrian Barry Dave Gwyn Ian Jen Jim John Jonathan Paul Tony Wayne Woody
Was the driver wearing his Private Hire Identification Badge? Select… Yes No Not sure
Would you use Lyn-An again? Select… Yes No Use regularly
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How did you find the booking process? Select… Excellent Good Satisfactory Poor
The standard of professionalism when booking: Select… Excellent Good Satisfactory Poor
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Arrival time of driver of day of pick up: Select… Excellent Good Satisfactory Poor
Driver appearance: Select… Excellent Good Satisfactory Poor
Vehicle appearance: Select… Excellent Good Satisfactory Poor
Safety of driver on roads: Select… Excellent Good Satisfactory Poor
Arrival time at destination: Select… Excellent Good Satisfactory Poor
Collection process from destination: Select… Excellent Good Satisfactory Poor
Driver’s customer service: Select… Excellent Good Satisfactory Poor
Driver’s communication with you: Select… Excellent Good Satisfactory Poor
Driver’s - friendly and approachable? Select… Excellent Good Satisfactory Poor
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